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Terms and conditions

  1. DEFINITIONS

    The following definitions apply to these Terms and Conditions:

    • "User" or "you" refers to any individual using the website, software, applications, games, services, products, information and content offered by The Company.
    • "Services" means all activities, functions, operations, features, and benefits made available on the website, including but not limited to online gaming, game playing, account management, depositing, withdrawing, bonus redemption, loyalty program participation, and any other functionalities or tools provided by The Company.
  2. ACCEPTANCE AND USE

    By accessing and using the website, software, applications, games, services, products, information, and content (collectively "the Platform"), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not accept all of these terms, please exit from this site immediately.

  3. AGE RESTRICTIONS

    The use of the Platform is restricted to individuals aged 18 years or older (or such higher minimum age as may be applicable under local laws). The Company reserves the right to request proof of age at any time and will terminate your access if you do not meet these requirements.

  4. REGISTRATION AND ACCOUNT CREATION

    To use certain features, services, and functions on the Platform, you must create an account by providing accurate information as requested during registration. You agree to keep all registration details up-to-date and notify The Company immediately of any changes to your personal or financial information.

  5. PAYMENT TERMS

    The Company offers a variety of payment methods for deposits and withdrawals. All transactions are subject to applicable laws, regulations, and industry standards regarding anti-money laundering (AML), combating the financing of terrorism (CFT), and know-your-customer (KYC) requirements. You agree not to engage in any prohibited activities or use The Platform for illicit purposes.

  6. GAME PLAY

    Games provided on the website are governed by their respective rules and regulations, available within each game. By playing games, you acknowledge that all outcomes of game play are determined exclusively by a genuinely random number generator (RNG), as certified by an independent testing authority. You also agree to adhere to any specific requirements for bonus redemption, loyalty program participation, or other services offered on the Platform.

  7. RESIDENTS RESTRICTIONS

    The Company operates under international jurisdiction and is subject to various local regulations regarding online gaming. Access to certain features or products may be restricted in jurisdictions where such activities are prohibited or regulated differently than described here. You acknowledge that it is your responsibility to comply with all applicable laws, including those concerning online gambling.

  8. RESPONSIBLE GAMING

    The Company promotes responsible and safe gaming practices. If you experience difficulties while playing games or if gaming impacts negatively on your personal life, please seek help from one of the resources listed in our Responsible Gaming section.

  9. DISPUTE RESOLUTION AND ARBITRATION

    These Terms and Conditions shall be governed by and construed in accordance with the laws of Costa Rica without regard to its conflict-of-laws principles. Any disputes arising between you and The Company will be resolved through binding arbitration conducted under applicable rules as established by a recognized neutral third-party arbitration organization.

  10. CHANGE IN TERMS AND CONDITIONS

    The Company may change, modify, update or remove any provision within these Terms and Conditions at any time without prior notice to Users. Continued use of the Platform after changes have been implemented shall be deemed acceptance thereof.

  11. ENTIRE AGREEMENT

    These Terms and Conditions constitute the entire agreement between The Company and you regarding your access to and use of the Platform, superseding all prior agreements, representations, promises or warranties made in any manner.

  12. SEVERABILITY AND SURVIVAL

    If any provision within these Terms and Conditions is deemed invalid or unenforceable under applicable law, it shall not affect the validity and enforceability of the remaining provisions hereof.

  13. EFFECT OF ACCEPTANCE

    By accepting these Terms and Conditions, you acknowledge that your rights to access, use and benefit from the Platform are personal and non-transferable to any other party without prior written consent from The Company.

  14. CHOICE OF LAW AND JURISDICTION

    These Terms and Conditions shall be governed by the laws of Costa Rica, excluding its conflict-of-laws provisions. Disputes will be resolved through binding arbitration in accordance with applicable rules as established by a recognized neutral third-party arbitration organization.

  15. NO WAIVER

    No provision within these Terms and Conditions may be waived except in writing signed by an authorized representative from The Company.

  16. FORCE MAJEURE AND INTERRUPTION

    In the event of unforeseen circumstances beyond our control, including but not limited to acts of God, terrorism, hacking or technical difficulties, we reserve the right to interrupt access to certain services, features, and functionalities on the Platform without liability for any losses incurred by Users.

  17. DEFINITIVE AGREEMENT

    These Terms and Conditions constitute a definitive agreement between you (the User) and The Company regarding your use of our website and related software applications, and supersede all prior understandings or agreements therewith.

  18. ENTIRETY OF TERMS AND CONDITIONS

    By using the Platform, it is explicitly understood that these Terms and Conditions represent the entire understanding and comprise the final agreement between you (the User) and The Company regarding your use of our services and products.